Work Completed By: Carl Hipkiss
E-mail has been the dominant paradigm in IT based personal communication for at least the last twenty years, in that time its usage within organisations with WCC has seen it become a vital part of the organisations fabric.
E-mail is often used as a distribution channel, an automated reminder service, a way of storing and organising information and as a replacement for all, or part of, otherwise unmanageable business processes.
In recent times a number of new methods of carrying out personal communication have started to rise to prominence, both in terms of technical profile and levels of widespread adoption. Such technologies are changing the way that people use IT to communicate and producing a knock on effect to business processes and other areas in the same way that e-mail did in the past.
This project is concerned with understanding
1. The impact that new personal communications technologies will have on the organisation, particularly in reference to opportunities and threats regarding current practices and processes.
2. How these changes will affect the way in which the organisation uses the tools traditionally associated with the e-mail platform.
DETAILS/LOCATION OF PRACTICAL DEMONSTRABLE OUTPUT
Details of where code, web pages etc can be found.
Describe the degree to which the work was successful in addressing the project description. Include reasons why or why not.
SHORT TERM BENEFITS
What immediate impact could the output of this R&D work have on the organisation – could it provide benefits without compromising our strategic approach?
How the work carried out fits with our strategic direction or how it should contribute to our strategic thinking.